Health Service Journal
 
GP phone-line jams create more hospital admissions Health Service Journal, 12 June 2009 Few things are more frustrating than an automated message saying your phone call is in a queue and will be answered shortly -or just getting the engaged tone. When you are ill, it can be rather more ... http://www.hsj.co.uk/resource-centre/best-practice/gp-phone-line-jams-create-more-hospital-admissions/5001767.article

Study reveals three-fold cost variation in GP out of hours services Health Service Journal, 8 April, 2009  GP out of hours services are costing more than three times more per patient in some parts of England than in others … http://www.hsj.co.uk/news/primary-care/study-reveals-three-fold-cost-variation-in-gp-out-of-hours-services/5000264.article

Clinical leadership in out of hours services Health Service Journal, 7 October, 2008 | By Rick Stern  The Department of Health has signalled that it may allow practice-based commissioning consortiums to take over commissioning out of hours services. Rick Stern explains why this would be good for patients and budgets … http://www.hsj.co.uk/clinical-leadership-in-out-of-hours-services/1888408.article

Benchmarking out of hours healthcare Health Service Journal,8 September, 2008 | By Kaye McIntosh  Huge variations in the cost and quality of out of hours healthcare around the country have led to moves to benchmark these services … http://www.hsj.co.uk/benchmarking-out-of-hours-healthcare/1802394.article
 
Pulse
Government rules out new access targets Pulse, 25 Jun 09 http://www.pulsetoday.co.uk/story.asp?sectioncode=23&storycode=4123112
'Reserve one third of slots for urgent care', GPs advised Pulse, 1 May 09 http://www.pulsetoday.co.uk/story.asp?sectioncode=23&storycode=4122596
Scrutinise your local out-of-hours service Pulse, 17 Sep 08 http://www.pulsetoday.co.uk/story.asp?sectioncode=25&storycode=4120647
What does the future hold for out-of-hours? Pulse, 17 Sep 2008 http://www.pulsetoday.co.uk/story.asp?sectioncode=25&storycode=4120645
 
GP Newspaper
 
Measure for out of hours 'works' GP Newspaper, 15 May 2009, http://www.healthcarerepublic.com/search/GP/news/904824/Measure-hours-works/?DCMP=ILC-SEARCH
GPs urged to leave third of appointments free GP Newspaper 05 May 2009, http://www.healthcarerepublic.com/search/news/935261/GPs-urged-leave-third-appointments-free/?DCMP=ILC-SEARCH
DoH urges practices to improve urgent care GP Newspaper, 19 February 2009 http://www.healthcarerepublic.com/search/news/934960/DoH-urges-practices-improve-urgent-care/?DCMP=ILC-SEARCH
 
Urgent care best practice sought  GP Newspaper, 23 May 2008, http://www.healthcarerepublic.com/search/GP/news/810379/Urgent-care-best-practice-sought/?DCMP=ILC-SEARCH